Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.
Last updated: September 14, 2026
1. Information We Collect
When you request a quote or use our services, we collect the contact details you provide — such as your name, email address, phone number — along with information about your vehicle and shipment, including vehicle make, model, year, condition, and your pickup and delivery locations. We may also receive limited technical data such as your IP address and browser type when you visit our website.
2. How We Use Your Information
We use your information to prepare quotes, coordinate pickup and delivery, communicate with you about your shipment, provide customer support, and improve our services. We do not sell your personal information to third parties.
3. How We Share Information
We share shipment details with our drivers and vetted carrier partners solely to transport your vehicle. We may also share information when required by law or to protect our rights, and with service providers who help us operate (such as email or analytics providers), under obligations to keep your data confidential.
4. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Quote records are typically retained for the life of the customer relationship plus a reasonable period thereafter.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, or to opt out of marketing communications, contact us using the details below.
7. Cookies
Our website may use cookies and similar technologies to understand how visitors use the site and improve the experience. You can control cookies through your browser settings.
8. Contact Us
If you have questions about this policy or how we handle your information, contact us at dispatch@carshippingofamerica.com or call 1-866-589-4866.