Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.
Last updated: November 5, 2026
1. Information We Collect
When you request a quote or use our services, we collect the contact details you provide — such as your name, email address, phone number — along with information about your vehicle and shipment, including vehicle make, model, year, condition, and your pickup and delivery locations. We may also receive limited technical data such as your IP address and browser type when you visit our website.
2. How We Use Your Information
We use quote and contact information to respond to your request, calculate an indicative route estimate, coordinate with appropriate transport providers if you proceed, communicate about an inquiry or shipment, and operate our website. We do not treat a quote request as consent to unrelated promotional messaging. Please contact us about any requested marketing preferences or data-sharing questions.
3. How We Share Information
We may share relevant information with staff, dispatch representatives, selected transportation providers or carriers involved in your request or shipment, and vendors supporting email delivery, website hosting, route-distance estimation, or customer support tools. We may also disclose information where legally required. These providers may have their own privacy notices and legal responsibilities. Ask us for the specific provider handling your order before confirming shipment.
4. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain quote requests, communications, and any shipment records for the periods reasonably needed to respond, provide services, administer business records, handle disputes and comply with applicable law. Retention periods depend on the record type and legal obligations; we do not promise a single deletion date for every record. Contact us to ask about retention relevant to your information.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, or to opt out of marketing communications, contact us using the details below.
7. Cookies
Our website and connected services may use necessary technical storage and basic analytics. Our support chat and route-distance tools can also transmit questions or location details to third-party service providers to generate answers or estimates. Do not submit identification documents, payment-card numbers, or other sensitive information through the general contact form or chat. You can limit optional browser storage using your browser settings; our data-handling practices should be periodically reviewed when integrations change.
8. Contact Us
If you have questions about this policy or how we handle your information, contact us at dispatch@carshippingofamerica.com or call 1-866-589-4866.